Pelican Casino Terms & Conditions

These Terms and Conditions govern access to and use of Pelican Casino, including its website, games, promotions, payment services and related features. By creating an account or using the platform, you confirm that you have read, understood and accepted these terms.

Please review this document carefully before using Pelican Casino. If you do not agree with any provision, you must not register, deposit funds or play games through the service.

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Agreement to These Terms

These Terms and Conditions form a binding agreement between you and Pelican Casino. They apply to all visits, account activity, transactions, games, promotional offers and other services made available through the platform.

Additional rules may apply to particular games, bonuses or payment methods. Where such rules are presented to you, they form part of these terms. In the event of an inconsistency, the specific rules will apply to the relevant game, promotion or transaction.

Who May Use the Casino

Pelican Casino is available only to individuals who are at least 18 years old. By using the service, you confirm that you meet this minimum age requirement and that online gambling is permitted for you in the place where you are located.

You must not access the platform if you are located in a jurisdiction where gambling services are restricted or unlawful. Pelican Casino may apply location controls or request information to assess whether access is appropriate.

Creating and Maintaining an Account

Only one personal account may be registered for each player unless Pelican Casino has expressly approved another arrangement. Registration information must be accurate, current and complete. You are responsible for updating your details when they change.

Account credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access to Pelican Casino. Accounts may not be sold, transferred, shared or operated on behalf of another person.

• Use your own legal name and personal information.
• Do not create duplicate accounts to obtain an offer more than once.
• Protect your password and any other access credentials.
• Notify Pelican Casino promptly if you suspect misuse of your account.

Identity and Account Checks

Pelican Casino may verify your identity, age, location, payment ownership and source of funds where appropriate. You may be asked to provide reliable documents or other information before deposits, withdrawals, bonuses or continued access are processed.

Information supplied for verification must be genuine, legible and reasonably up to date. Delays may occur while checks are completed. If requested information is not provided, or cannot be reasonably verified, Pelican Casino may restrict account functions or take other action permitted under these terms.

Funding Your Account

Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must review the transaction details before confirming a payment. Pelican Casino does not require you to deposit more than you can comfortably afford to lose.

Funds are intended for entertainment and gaming activity on the platform. You must not use the account as a bank account, payment transfer service or means of moving funds for another person. Payment processing may be subject to third-party terms, limits and verification procedures.

If a deposit is reversed, rejected or identified as unauthorised, Pelican Casino may suspend related transactions and recover any resulting costs or losses to the extent allowed by applicable rules.

Requesting Withdrawals

You may request a withdrawal of eligible cleared funds through the methods made available in your account. Pelican Casino may require completion of verification before approving a withdrawal. Processing times can vary according to the selected method, internal checks and the relevant payment provider.

Withdrawals will generally be returned through an appropriate payment method linked to you. Pelican Casino may decline a method where ownership cannot be established or where the transaction creates a security, compliance or fraud concern.

• Pending wagers, restricted funds and unused bonus balances may not be immediately withdrawable.
• Transaction limits and processing conditions may apply.
• Unresolved verification issues can delay or prevent payment.
• Suspicious or disputed transactions may be reviewed before funds are released.

Promotions and Bonus Rules

Every bonus, free play offer or promotion is subject to its own published conditions. These may include eligibility requirements, minimum deposits, wagering conditions, game contributions, maximum winnings, expiry dates and withdrawal restrictions.

You should read the offer terms before accepting a promotion. Unless expressly stated otherwise, only one benefit may be claimed per person, household, device, payment method or other qualifying group. Pelican Casino may remove a bonus or related winnings where an offer has been obtained through error, abuse or a breach of its conditions.

Promotions are not intended to encourage excessive play. You may decline an offer or ask for promotional participation to be removed where that option is available.

Using the Platform Properly

You agree to use Pelican Casino lawfully, fairly and in accordance with these terms. The platform must be accessed for personal entertainment, not for commercial exploitation or activities that could damage the service or other users.

You must provide truthful information, follow game instructions, comply with payment requirements and use only approved software and devices. You must also take reasonable steps to prevent other people from accessing your account.

Conduct That Is Not Allowed

The following activities are prohibited:

• Underage gambling, account sharing or allowing another person to play through your account.
• Fraud, deception, identity misuse, payment abuse or attempts to conceal the source of funds.
• Using automated systems, bots, scripts, malware or tools designed to interfere with games or transactions.
• Exploiting software faults, pricing errors, technical weaknesses or promotional mistakes.
• Colluding with other players or manipulating game outcomes.
• Attempting to bypass location, security, age or responsible gambling controls.
• Using the platform to threaten, harass, defraud or harm other users or Pelican Casino.

Where prohibited conduct is suspected, Pelican Casino may investigate, preserve relevant information and restrict activity while the matter is assessed.

Ownership of Casino Content

Pelican Casino and its suppliers retain the rights in the website, branding, software, graphics, text, game interfaces and other platform materials. You receive a limited, personal and non-transferable permission to use the service for its intended purpose.

You must not copy, modify, publish, reverse engineer, distribute, sell or create derivative works from platform content without prior written permission. Nothing in these terms transfers ownership of intellectual property to you.

Limits on Responsibility

Pelican Casino aims to provide a reliable service but cannot guarantee uninterrupted availability, error-free operation or continuous access to every game or feature. Maintenance, technical faults, payment provider issues, network failures and events outside reasonable control may affect the service.

To the extent permitted by applicable law, Pelican Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information supplied by you, unauthorised access caused by your actions, or reliance on content that was not intended as professional advice.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. You remain responsible for deciding whether gambling is suitable for you and for managing your own spending.

When Access May Be Restricted

Pelican Casino may suspend, close or restrict an account where it reasonably considers that you have breached these terms, provided inaccurate information, failed verification, misused a promotion, created a security risk or engaged in suspicious or unlawful activity.

An account may also be restricted to protect you, other users or the integrity of the platform. During a review, deposits, wagers, bonuses or withdrawals may be placed on hold. Any remaining balance will be handled after relevant checks, subject to legitimate adjustments, disputed transactions and applicable requirements.

Handling Personal Information

Pelican Casino collects and uses personal information to create and manage accounts, process payments, verify users, provide games, maintain security, support responsible gambling and meet operational obligations. Information may be shared with service providers where necessary for these purposes.

You should provide only information that is accurate and relevant. The platform may use cookies, device information and technical data to maintain functionality, prevent abuse and understand service performance. Further details about personal information handling may be provided in a separate privacy notice.

Safer Gambling Practices

Gambling should remain an enjoyable leisure activity, not a way to make money or resolve financial difficulties. Set personal limits before you play, take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or other substances.

• Decide how much time and money you can afford to spend.
• Never chase losses or borrow money to gamble.
• Keep gambling separate from essential household expenses.
• Use available deposit, loss, time or session controls where offered.
• Seek independent support if gambling stops feeling manageable.

If you believe you need a break, contact Pelican Casino to discuss available account restrictions or self-exclusion options. Restrictions may not be reversible immediately, so consider your request carefully before confirming it.

Changes to These Conditions

Pelican Casino may update these terms to reflect changes to the service, technology, security practices or applicable requirements. The latest version will be made available through the platform and will show the date or other indication of its current status where appropriate.

Where a change materially affects your use of the service, reasonable notice may be provided. Continuing to use Pelican Casino after updated terms become effective indicates acceptance of the revised provisions. If you do not accept a change, you should stop using the platform and may request account closure.

How to Contact Pelican Casino

For questions about these Terms and Conditions, account access, verification, payments, withdrawals, promotions or responsible gambling controls, contact Pelican Casino at [email protected].

When contacting support, provide enough information for your request to be understood, but do not send passwords or unnecessary sensitive information. Pelican Casino may ask account security questions before discussing personal account matters.

Last updated: 6 September 2026